Outbound Dialler

The Outbound Dialler improves contact rates, increases agent productivity and reduces customer wait times.

Conversation Analytics

Our simple, easy-to-use analytics programs allows all call recordings to be analysed in real-time to identify key words, phrases or emotions.

Call Recording

Call recording is a standard element of ipSCAPE’s solution. Call recordings can be accessed as soon as a call has been wrapped.

Real experiences using ipSCAPE

See what some of our customers have to say

Hear our customer’s experiences on migrating to ipSCAPE’s cloud based software.
Hear what our customers have to say about the benefits of on-shore service and responsiveness.
See what our valued customers have to say about the ease of scalability and agility.
See how our customers have reduced operational costs and improved their efficiency.

Make quick changes in real time.

Our user friendly interface and selection of features suit all contact centre requirements.