PCI Compliant Phone Payments
The Payment Card Industry Data Security Standard has been designed to ensure that all companies who accept, process, store or transmit credit card information maintain a secure environment. ipSCAPE PAY is a cloud-based contact centre payment solution which enables your agents to take payment transactions using credit card information over the phone in a secure, PCI DSS compliant manner.
Collect Credit Card information over the phone in a secure, PCI DSS compliant manner whilst maintaining voice communication with your customers.
The agent can see a visual status of the payment process, while no visible information or audible tones are presented.
An Improved and Secure Customer Experience
ipSCAPE PAY provides a clear, secure and easy way to handle payment transactions over the phone. Maintaining customer communication for the call duration ensures the best customer experience.
Thanks to the cloud-based nature of ipSCAPE PAY, setup is minimal and is billed on a per transaction basis, eliminating the need to allocate large budgets, internal resources or create costly projects to meet PCI compliance.