Accelerate sales with flexible, easy to use technology which scales up or down with demand.
Increase sales quickly and cost effectively
ipSCAPE’s communication platform comes with a range of diallers to increase the engagement with your customers.
New campaigns can be launched in days; real-time reporting and dashboards enable you to monitor and guide the performance of your team.
CRM integration gives your agents the latest customer information: combine that with advanced scripting, and you’ll improve conversion rates while remaining in control of your customer interaction quality.
ipSCAPE’s true cloud model means agents can be located anywhere in the world with a voice and data connection – or switched between campaigns instantly. Real-time agent activity, performance statistics and integration with scheduling tools provide everything a manager needs to administer and manage a virtual contact centre team without needing to involve IT departments.
Door-to-Door fundraising limitations are in place, but you can still reach your customers and supporters through ipSCAPE’s outbound technology.
Use our Leads Module to upload the contacts of your supporters and reach them through the phone to maintain your fundraising and sales targets.
Features to support sales and fundraising include:
Contact us to find out how we can support your business.
Advanced cloud dialler technology improves contact rates, agent productivity and sales.
Usage based pricing that scales up or down with your business growth.
Your agents are only connected to live customers which improves sales and agent satisfaction.
Your dialler strategy can be changed in real-time to improve campaign and agent performance.
You only pay for ipSCAPE when your agents are logged in and using the technology.
Real-time dashboards help you track campaign performance by the minute and adapt as needed.
When volumes spike or specialist skills are required you can quickly access remote agents.
YellowFin’s brilliant analytics tools help you make better business decisions faster.