ip scape apple graphic

simple, clever and fast call centre technology solutions

this module requires adobe flash

Twitter Customer Service for Contact Centres

TwitterIPscape announces beta availability of Twitter as an integral element in its multi-channel contact centre technology solution.
Read more here

"IPscape made it easy and fast to implement quality call management at Hollard Insurance.
The service and support is fantastic and delivered an immediate ROI."

"IPscape does what it says on the box - it's simple, fast, cost-effective and backed up
by great customer service." Lend Lease

"Our sales people love the real-time reporting - everyone at Strike Force Sales can see hourly performance individually and relative to their team mates."

"Thomas Direct Telemarketing relies on IPscape technology - stable, easy to use and with the flexibility to support multiple client campaigns."

"IPscape's flexibility helped Teleconnexions to quadruple our customer base in 12 months."

  • IPscape is...
  • making announcements

Secure hosted technology for contact centres

IPscape allows you to break free from traditional, old world approaches to call centre technology. No upfront capital outlay, no multiple suppliers, no bloated software that's painful to use; just a simple (and clever) pay-as-you-use solution combining voice and software to suit your business model. All you need is a web browser and business grade voice - simple, easy, done.

 

Twitter Customer Service for Contact Centres

IPscape today announced beta availability of Twitter as an integral element in its multi-channel contact centre technology solution.Tweets to a customer service Twitter account can now join voice calls, emails and SMS messages in a single communication queue into the contact centre.

 

IPscape cloud answers the call for Tony Ferguson Weightloss

By turning to IPscape's cloud based call centre solution for its customer contact centre, Sydney company Tony Ferguson Weightloss has successfully managed its launch into the UK and gained new flexibility in how it handles customers.

 

IPscape is a 2010 BRW Fast Starter

Australian cloud contact centre technology provider, IPscape, has been recognised for its rapid business growth in the 2010 BRW Fast Starters list, the latest milestone in a booming 2010 for IPscape.